Quarterly Newsletter - August 2023

Greetings, from Cidi Labs
Warm greetings from Cidi Labs! We know it’s a busy season for many of you as school starts back up. We have so much to share with you this month and have organized the updates into Events, Product Updates, and Helpful Resources to make it easier to consume.


Save the Date: Cidi Labs Customer Day ~ Oct 4th

Mark your calendar for our second customer day of the year, where we will share company and product updates, spotlight inspirational stories from customers, and explore practical techniques and strategies across the community. There will be ample time for Q&A and the winner of our Creative Theme Contest will be announced. A detailed agenda will be shared soon, and will enable you to join us for the topics that are of interest to you and work with your schedule. Please RSVP to receive more details about the event when they are available.
Customer Day Fall

APAC Customer Meeting: October 18th

For our Asia-Pacific customers, please mark your calendar for a regional customer meeting which will be held on October 18th. Details about the agenda and location are forthcoming in email.
Banner Creative theme Contest

Create a theme and win prizes!

Are you a creative soul with a passion for design? Do you want to showcase your skills and have a chance to be recognized by the Cidi Labs community? Look no further than our Creative Theme Contest!

The contest is open to all Cidi Labs customers, and we’ll be selecting multiple winners. The voting will take place in our Slack community, where you’ll have the chance to hear feedback from fellow Cidi Labs customers. Winners will not only receive recognition and praise from the community, but also have their custom theme included in an upcoming release of the new DesignPLUS Sidebar. We’ll also send you a Cidi Labs swag bag of goodies.

Did you miss our recent webinar?

Learn how tools from Cidi Labs can provide superpowers that enable you to do things you never thought possible.

Product Updates

🚨 Important Notice: Planned Outage September 30th 🚨

All Cidi Labs products will be down for a planned service outage on Saturday, September 30th, from 1:00 – 5:00 pm MT, while the database servers are upgraded. This outage will affect all products, including the DesignPLUS legacy and new sidebars. However, Canvas content created with DesignPLUS will not be affected by this downtime. The outage may not take the full 4-hour maintenance window.

In case you haven’t heard, last month we released a new offering called Cidiscape Cidiscape is a free add-on tool for all Cidi Labs customers that provides a bird’s eye view of the data and activity related to DesignPLUS, UDOIT, and TidyUP across your Canvas courses. To learn more about Cidiscape and how to get it, visit our website.

⚠️ Important note for customers who have installed Cidiscape: On September 7th, we will be releasing an update to Cidiscape that introduces a new dashboard feature, as well as an improved setup process. With this release, all Cidiscape users will be required to re-authorize their API tokens, and the API tokens for the Task Runner.

On September 7th, we’ll be releasing an update to UDOIT to include some bug fixes and a fun new feature called “Fix Similar Issues.” This feature will allow you to select one type of fix and apply it to anything that matches that issue; for example, if you are changing color contrast with a particular red text, it will find all instances of that same red text and fix it as well. More details will be provided in the Release Notes on the 7th.

⚠️ Note that all UDOIT users will be asked to re-authorize their API tokens, as new scopes will be added to the UDOIT inherited developer key.

With the September 7th release, TidyUP will also be updating its inherited developer key to add new features and fix a few bugs. Users will also be asked to re-authorize their API tokens with new scopes being added to the TidyUP inherited developer key. TidyUP Release notes can be found here.

Helpful Resources

New DesignPLUS Sidebar Video

Have you seen the new Sidebar? We’ve created this video to provide an overview for those who may not be familiar with the many amazing ways the DesignPLUS Sidebar can help you feel like a course design superhero. Please share this with anyone that you think could benefit from it!

NEW On-Demand Training Video Sequences

In addition to our live training, we are now offering video training that’s available to anyone on your team. Following the release of the new DesignPLUS Sidebar, we’ve created a sequence of training videos to help you master the Sidebar’s new interface and capabilities – at your own pace.

An email went out last week to all DesignPLUS clients. Reach out to us if you missed it! UDOIT customers will be getting an email soon to start their on-demand training video sequence, and more products will be added over time. Watch your email and happy learning!

Connect With Us Online

Don’t forget to connect with Cidi Labs through one of our many social channels to stay up to date with events, news, and our community.

Follow us online!

With abundant joy and just the right amount of padding around images,

– The Team at Cidi Labs

P.S. For anyone impacted by Hurricane Idalia, we send you best wishes and hope you can stay safe!